How can we help you?

Use the search on our home page — pick your origin and destination islands, choose your travel date and the number of passengers, then select a departure from the results. You'll confirm passenger details and pay securely, and your e-ticket arrives by email within seconds.

Yes. Toggle “Return” on the search form and pick your return date. Both legs are booked together and you'll receive a single confirmation with QR codes for each leg.

You can book any departure that's on sale by the operator — typically up to 90 days ahead. Popular routes during peak season can sell out, so booking earlier is safer.

Every booking needs at least one adult passenger. Children and infants can travel on the same booking — infants don't count toward seat capacity.

We accept all major debit and credit cards (Visa, Mastercard, American Express). All payments are processed by a PCI-compliant payment provider — we never store your card details.

Yes. Payments are encrypted in transit and handled by a certified payment processor. You'll see a confirmation page once the charge succeeds, and a receipt is included in your confirmation email.

The most common reasons are an incorrect CVV, an expired card, or your bank flagging an unusual international charge. Try again or use a different card — if it still fails, contact your bank to authorise the charge, then try once more.

Your e-ticket is emailed within a minute of booking. If you don't see it, please check your spam or promotions folder. Still missing? Get in touch and we'll resend it.

No — just show the QR code on your phone at the dock. Make sure your screen brightness is up so it scans cleanly.

Yes. Forward the confirmation email or screenshot the QR code. Each passenger boards with the same booking reference.

We recommend arriving at least 30 minutes before departure. Boarding usually opens 20 minutes before — earlier in peak season.

Most operators allow one piece of hand luggage and one standard suitcase per passenger. Oversized items or watersports gear may attract a small surcharge paid at the terminal.

If the operator delays or cancels a sailing, we notify you by email and SMS as soon as we know. You'll be offered the next available departure or a full refund — your choice.

Date and passenger changes are usually possible up to 24 hours before departure, subject to the operator's policy and seat availability. Reply to your confirmation email and we'll handle it.

Cancellations more than 48 hours before departure are refundable in most cases. Within 48 hours, refunds depend on the operator's policy. Contact us with your booking reference and we'll guide you through it.

Approved refunds are issued to the original card within 5–10 business days. The exact timing depends on your bank.

No — you can book as a guest. Creating an account just makes future bookings faster and lets you see all your trips in one place.

Check your spam folder first. If it's still missing, request a new link from the sign-in page. If nothing arrives within a few minutes, contact us and we'll sort it out.